Beta · WC 2026
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Support

We're here to help

A small team building the world's best fan intelligence app. Send us a message and we'll get back to you within 24 hours.

Get in touch

Bug reports, feature requests, partnership inquiries, account help — all welcome here.

Or email us directly atsupport@237sports.com.

Frequently asked questions

What is Fan Battle?

Fan Battle is our pre-game intelligence brief — a structured analysis of what both sets of fans are thinking and feeling before a game. It includes confidence levels, pressure indexes, fan quotes, rival perspectives, historical context, and a hot take. It updates automatically as kickoff approaches.

What is Fan Verdict?

Fan Verdict collects your opinion after a game — what do you think decided the match? Tactics, individual brilliance, referee decisions, fitness, luck? Submit your verdict and see what the global fan community said. Results are displayed anonymously.

How do I customize my sports calendar?

Go to your Profile screen and tap "Edit fan profile." Select the sports and teams you follow. Your home screen and My Games tab will personalize to show your teams' upcoming fixtures.

How do I change the app language?

Go to your Profile screen and tap one of the language buttons — English, Español, Français, or 中文. The app switches immediately and saves your preference.

Why is Fan Battle showing preview data instead of live data?

Fan Battle live data is available for selected high-interest games — currently all major World Cup matches. For other games, preview data is shown while we expand coverage. Live data coverage grows throughout the tournament.

How do I enable push notifications?

Push notifications are set up when you first open the app. If you declined, go to your iPhone Settings → 237 Sports → Notifications and enable them. You will receive alerts when Fan Battle updates and when games are about to start.

How do I sync games to my calendar?

Open the Schedule tab and tap the calendar icon at the top. You can sync to Apple Calendar or Google Calendar in three modes: all World Cup games, only games for your followed teams, or hot games only. The schedule updates automatically if a game is rescheduled.

The app is not loading. What should I do?

Try closing and reopening the app. If the problem continues, check your internet connection. If you are still experiencing issues, please use the contact form above and tell us what you see.

How do I delete my account?

Use the contact form above with the subject "Account Deletion Request," or emailsupport@237sports.com. We will delete your account and all associated personal data within 7 business days.

I found a bug. How do I report it?

Please use the contact form above with a description of the bug, what you were doing when it occurred, and your device type and iOS version. We read every report and aim to fix critical bugs within 48 hours.

Is 237 Sports free?

Yes — 237 Sports is free to download and use. The free version includes ads. A Pro subscription removing ads and unlocking premium features is coming at our full launch in September 2026.