Built by fans, for fans.

Support

Welcome to 237 Sports support. We are a small team building the world's best fan intelligence app. If you need help, we are here.

Frequently Asked Questions

What is Fan Battle?

Fan Battle is our pre-game intelligence brief — a structured analysis of what both sets of fans are thinking and feeling before a game. It includes confidence levels, pressure indexes, fan quotes, rival perspectives, historical context, and a hot take. It updates automatically as kickoff approaches.

What is Fan Verdict?

Fan Verdict collects your opinion after a game — what do you think decided the match? Tactics, individual brilliance, referee decisions, fitness, luck? Submit your verdict and see what the global fan community said. Results are displayed anonymously.

How do I customize my sports calendar?

Go to your Profile screen and tap "Edit fan profile." Select the sports and teams you follow. Your home screen and My Games tab will personalize to show your teams' upcoming fixtures.

How do I change the app language?

Go to your Profile screen and tap one of the language buttons — English, Español, Français, or 中文. The app switches immediately and saves your preference.

Why is Fan Battle showing preview data instead of live data?

Fan Battle live data is available for selected high-interest games — currently all major World Cup matches. For other games, preview data is shown while we expand coverage. Live data coverage grows throughout the tournament.

How do I enable push notifications?

Push notifications are set up when you first open the app. If you declined, go to your iPhone Settings → 237 Sports → Notifications and enable them. You will receive alerts when Fan Battle updates and when games are about to start.

How do I sync games to my calendar?

Calendar sync is coming soon. You will be able to subscribe to your teams' fixtures directly in Apple Calendar, Google Calendar, or Outlook. We will notify you when this feature is live.

The app is not loading. What should I do?

Try closing and reopening the app. If the problem continues, check your internet connection. If you are still experiencing issues, please contact us at the address below and describe what you see.

How do I delete my account?

To delete your account and all associated personal data, email us at tom@237sports.com with the subject "Account Deletion Request." We will process your request within 7 business days.

I found a bug. How do I report it?

Please email us at tom@237sports.com with a description of the bug, what you were doing when it occurred, and your device type and iOS version. We read every report and aim to fix critical bugs within 48 hours.

Is 237 Sports free?

Yes — 237 Sports is free to download and use. The free version includes ads. A Pro subscription removing ads and unlocking premium features is coming at our full launch in September 2026.

Still need help?

We read every message and respond within 24 hours.

tom@237sports.com